This was my first time using Stevenson as the dealership in Summit has closed. Kirk was great to work with getting my 3500 in. After speaking with Kirk and setting up a time I got there just as they opened and they got right to work. The crew got me fixed up, treated me fairly, and got me back to work. I will definitely be back as needed.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
I felt that the service department at the dealership prioritized vehicle safety at a whole different level than one of the quick oil change stops I've used in the past. This was such a great experience where I left feeling I could trust the mechanics and the work. I will always use the dealership service department from now on.
We appreciate your positive review about your recent experience with us! It means so much to us to have earned your trust and loyalty in our business. We do hope we can be of assistance in the future. Take care!
Henry was very knowledgeable and helpful in helping me find what I wanted. George helped me at the end of the night, and he was a just as courteous and helpful, even though he was just helping with paperwork.
The needed repairs were made, but it took an extra day because parts had to be ordered. I understand that, but I had to call the Service Department three times to obtain status. The only call I received was when the car was ready for pickup. This has happened before. Being kept better informed during the repair process, especially when a delay occurs, would really be appreciated.
Hello, we really appreciate your feedback. We will pass along your comments to the team and absolutely do our best to refine our levels of service moving forward. We sincerely value your business and look forward to your next visit!
We were very pleased with the attention we got especially from our service agent Kurt. We were kept well informed of the issues and costs so there were no surprises. The problem was diagnosed quickly and the car is now running perfectly. I was also appreciative of the attention given to our warranty. It kept the cost at a minimum! Thank you