I was traveling east coast to the west. Hit the Rockies and my transmission broke. Made it back to Stevinson's. They treated me great from the time I walked through the door. Was given a good deal on the trade in, even though the transmission needed replacement. Thanks to my salesman Lazarus I was back on the road in no time. If I lived in Denver I would definitely buy another vehicle from them!
While it's frustrating to have issues with a new car, it does happen. Working with my service advisor, Pat, is always a pleasant experience. Pat is knowledgeable and takes the time to provide a thorough explanation about any work that needs to be done.
My shopping and buying experience was refreshingly pleasant. The dealership had the vehicle I was looking for on the lot. My saleslady Miranda was very knowledgeable, professional and personable. There was no high pressure. The incentives offered brought the vehicle into my price range and sealed the deal.
My only suggestion would be to provide a couple of quick lanes that operate on a first come first serve basis for oil changes. I have had difficulty scheduling service at a time that is more convenient for me.
I can't say enough about how Jeff handled the entire process. We kept changing our mind on which vehicle and options we wanted. Every time I called, Jeff would give me whatever information I needed. Once we made up our mind the transaction was completed in a very timely matter. From the time we inquired about a vehicle all the way through to the closing with finance, every step was easy and appreciated!!!