At first I thought I was going to have another frustrating experience with a dealership. I walked in after checking our car in for service and looked at the deals on the showroom. I was largely ignored which happens a lot when I'm at a dealership (one dealership asked if I was going to come back with my parents). That is when Miranda introduced herself to see if anyone else had. I told her they hadn't but admittedly I was just looking around, I planned on buying in the next year or two. Miranda asked if I wanted them to appraise our car since it was already there so we could factor that into our decision making. Well that initiative worked out and we decided to move forward with a great 2019 close out deal on our new Chevrolet Equinox. Miranda was patient with us knowing it was a big decision, she didn't pressure us and everyone did a great job working with us so we could get the best deal!