Reviews

Ian was great getting me checked in and initiating the service request on my Silverado. Used to bring my 1990 4Runner into that same garage/service bay 35 years ago. Nothing has changed always good people to deal with. Cheers

Everyone does a great job

Fantastic

Oil dip stick not replaced. Told them it was missing. Drove off lot with oil leaking. Exhaust has a leak. Was not told this and now have to fix myself. Radiator hoses broke off clips and not clamped together causing all coolant to vacate on way home.

I had some work done on my vehicle's transmission a few months ago. The dealer where I purchased the vehicle (2021 Traverse) said that I needed a new transmission and because the vehicle was out of warranty, my cost would be well over $10K!! Disgusted, I called Stevinson's and Pat, in the Service Dept contacted GM to see what they would do for me. He was able to get the work entirely approved under warranty and didn't cost us a thing! He noticed the car needed tires and he recommended we come back later to take advantage of their "Buy 3 get 1 for $1" sale, which I did! Pat helped me select and order the tires, arranged for the installation, and my wife is now ready for winter with new tires! Pat has been helpful, patient and professional throughout my dealings with him and is the embodiment of "customer service". I will continue to bring all my automotive needs to Stevinson going forward!

Oil and alignment

My car was with the dealership for more then a week. I attempted to contact several times due to no update on the site. Mostly couldn't give any firm information. My car had a working radio when it was dropped off and it no longer works once I picked it up even though there is zero need to touch electrical items with my repair. They say I could have left my car to have this diagnosed but that would take at least another 24 hours which is ridiculous since they had already had my car for over a week.

The main issue (low oil pressure warning) we brought to have addressed was not corrected. We paid for this and it did not correct the issue. The other services received were completed to our satisfaction. The service advisor was informed and he said that the issue will be corrected when we bring the vehicle back to the shop.

I’m always comfortable with the service.

They kept me informed of the progress as the service progressed, by text. The work was done in a timely manner, and I got to enjoy a snack in the waiting lounge.